Director, Partner Management - Remote
Company: Paxos
Location: San Diego
Posted on: February 20, 2026
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Job Description:
About Paxos Today’s financial infrastructure is archaic,
expensive, inefficient and risky — supporting a system that leaves
out more people than it lets in. So we’re rebuilding it. We’re on a
mission to open the world’s financial system to everyone by
enabling the instant movement of any asset, any time, in a
trustworthy way. For over a decade, we’ve built blockchain
infrastructure that tokenizes, custodies, trades and settles assets
for the world’s leading financial institutions, like PayPal, Venmo,
Mastercard and Interactive Brokers. About the team The Customer
Success team at Paxos manages relationships with Crypto Brokerage,
Tokenized Asset and Payments customers post-launch, enabling growth
through optimizing integrations and driving product adoption. As
part of Paxos mission to modernize financial infrastructure, the
team directly impacts business growth by managing relationships
with major financial institutions like PayPal, Interactive Brokers,
Stripe, and Kraken. About the role As a Director, Partner
Management - Americas at Paxos, youll own strategic relationships
with major crypto brokerage customers post-launch, solving complex
challenges around product adoption and revenue growth. Youll tackle
interesting problems like optimizing customer integrations (FIX,
REST, HRQ), driving upsells of new features (assets, account types,
markets), and cross-selling additional products like transfers and
stablecoins. Your impact will be measured through revenue growth
and product adoption metrics, directly contributing to Paxos
mission of modernizing financial infrastructure through our
partnerships with leading institutions. What you’ll do Drive
revenue growth through upsells (new features, assets, markets) and
cross-sells (new products) for assigned accounts Develop and
execute strategic account plans to expand customer relationships
Partner with Solutions Engineering and Technical Support to ensure
successful customer integrations Monitor customer health metrics
and provide regular business reviews Serve as the primary point of
escalation for customer needs About you 8 years of account
management experience in enterprise SaaS/fintech/financial services
Track record of growing enterprise client relationships and hitting
revenue targets Strong technical acumen with ability to understand
API integrations Experience managing complex stakeholder
relationships Excellent project management and communication skills
This role will have an 80/20 split between base and incentive. The
OTE range will be $208,447 - $245,232
Keywords: Paxos, Norwalk , Director, Partner Management - Remote, Sales , San Diego, California
