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Telecommute IT Helpdesk Technician

Company: VirtualVocations
Location: Norwalk
Posted on: August 3, 2022

Job Description:

A technology organization is seeking a Telecommute IT Helpdesk Technician.

Core Responsibilities of this position include:
Performing new user workstation installations, configurations, upgrades, and basic repairs
Providing support for email, hosted applications, desktop, system, and network problems
Self-identifying areas of improvement related to process and technology
Qualifications Include:

Minimum of 3 years of experience in a technical support, help desk, network support position
Knowledge and experience with SharePoint, SSO, Identity Management (ie: Okta)
Experience in supporting remote users with Apple, Microsoft, and Android devices
Experience with help desk ticketing systems
Plain language verbal and written communication skills for end-user interaction and ticket documentation

Keywords: VirtualVocations, Norwalk , Telecommute IT Helpdesk Technician, Professions , Norwalk, California

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