Merchant Support Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 26, 2025
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Job Description:
A company is looking for a Merchant Support Specialist I.
Key Responsibilities
Investigate and resolve escalated cases through various real-time
support channels
Develop expertise in Merchant Support processes, systems, and
resources
Collaborate with Account Owners and sales stakeholders to address
inquiries and build confidence in support
Required Qualifications
2 years+ of relevant work experience
Experience in de-escalation tactics and call management
Self-motivated and positive team player
Ability to absorb new information quickly and execute at a high
level
Passion for providing a scalable, world-class merchant
experience
Keywords: VirtualVocations, Norwalk , Merchant Support Specialist, Other , Vista, California
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