Associate Patient Care Coordinator
Company: UnitedHealth Group
Location: Redlands
Posted on: May 18, 2024
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start Caring.
Connecting. Growing together.
The Associate Patient Care Coordinator is responsible to the Center
Administrator and provides appointment scheduling, patient
registration, cashiering, answers incoming calls and performs other
related clerical functions. This primary role provides front office
support functions.
Hours: Monday - Friday, 8:00AM - 5:00PM
Location: 2 West Fern Ave, Redlands, CA
Primary Responsibilities:
Greets patients as they arrive and manage appropriate standard wait
times
Complete check-in and check-out tasks to include patient
demographic verification, insurance verification, complete
pre-authorizations and/or precertification of procedures, and copy
required documents
Collects co-payments, co-insurance, and deductibles and issues
receipts
Answers phones and schedules appointments
Answer telephone calls, re-direct calls as appropriate, assist
callers with questions or concerns, and take messages as needed
Establish and maintain effective working relationships with
patients, employees, and the public
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group?
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
More information can be downloaded at:
http://uhg.hr/uhgbenefits
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.
Required Qualifications:
High School Diploma / GED (or higher)
6+ months of experience in customer service
Basic level of proficiency with Microsoft Excel, Word, Outlook, and
PowerPoint
Preferred Qualifications:
1+ years of experience with medical office processes
1+ years of related work experience including data entry
Prior experience with EMR computer applications
California Residents Only: The hourly range for California
residents is $16.00 to $28.27 per hour. Pay is based on several
factors including but not limited to education, work experience,
certifications, etc. In addition to your salary, UnitedHealth Group
offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives.
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
#RPO, #red
Keywords: UnitedHealth Group, Norwalk , Associate Patient Care Coordinator, Other , Redlands, California
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