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Remote Technology Customer Support Specialist

Company: VirtualVocations
Location: Norwalk
Posted on: November 22, 2022

Job Description:

A technology solutions company is in need of a Remote Technology Customer Support Specialist.

Candidates will be responsible for the following:
Primarily assisting customers via inbound phone calls
Answering customer emails to the general support inbox
Writing internal documentation and tutorials
Must meet the following requirements for consideration:

2+ years of previous contact center experience with a track record of success handling online chats and email
Associate degree or higher
Must have functional knowledge of computers and can perform basic troubleshooting to fix minor computer issues
Must have high attention to detail
Must enjoy teaching others and explaining technical concepts

Keywords: VirtualVocations, Norwalk , Remote Technology Customer Support Specialist, Other , Norwalk, California

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