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Remote Call Center Customer Experience Associate I

Company: VirtualVocations
Location: Norwalk
Posted on: November 15, 2022

Job Description:

A business process outsourcing firm needs applicants for an opening for a Remote Call Center Customer Experience Associate I.

Individual must be able to fulfill the following responsibilities:
Assess calls to provide service immediately, be transferred, or require follow-up
Use standard scripts and established guidelines and under supervision, to meet SLAs
Qualifications Include:

Basic skillset in a range of processes, procedures, and systems.
Ability to perform tasks based on established procedures
Ability to work within established procedures and practices

Keywords: VirtualVocations, Norwalk , Remote Call Center Customer Experience Associate I, Other , Norwalk, California

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