$20/hr - (Bengali) Bilingual Customer Service - START ASAP

Company: Array Corporation
Location: Norwalk
Posted on: September 22, 2022

Job Description:

Position: (Bengali) Bilingual Customer Service Location: Norwalk, CA Experience: At least 1 year customer service experience, preferably in healthcare management and/or a call center setting Education: High school diploma or general education degree (GED) required Type: Full-time; Temporary Schedule: Day Shift Pay: $20/hour HB Staffing is seeking (Bengali) Bilingual Customer Service Reps to join our growing and dynamic team! Job Description As a Bilingual Customer Service Rep, expectations are: --- - Educates members, family, providers and caregivers regarding benefits and plan options. --- - Accurately explains benefits and plan options in person, via email, fax, or telephonically. --- - Provides follow-up with members by clarifying the customer's issue, determining the cause, and identifying and explaining the solution. --- - Provides follow-up with members by clarifying the customer's issue, determining the cause, and identifying and explaining the solution. --- - Follows policies and procedures and job aids in order to maintain efficient and complaint operations Position Requirements --- - Bilingual in Bengali required --- - Exceptional customer service skills, including verbal and written communication --- - Strong active listening skills --- - Ability to collaborate and be a team player --- - Must be a quick learner HB Staffing does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow. This is not an elevator to success; it is a ladder, and you must put in the work to climb so you'll never feel stuck in a dead-end job again. HB Staffing is part of Array Corporation, the leading technology-enabled enterprise staffing organization whose mission is to help YOU TAKE CHARGE OF YOUR CAREER.We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. #HBPandoLogic. Keywords: Customer Service Representative, Location: Norwalk, CA - 90651

Keywords: Array Corporation, Norwalk , $20/hr - (Bengali) Bilingual Customer Service - START ASAP, Other , Norwalk, California