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L3 Support Engineer SQL

Company: VirtualVocations
Location: Norwalk
Posted on: July 9, 2024

Job Description:

A company is looking for an L3 Support Engineer in SQL.



Key Responsibilities:

Offer Level 2 support for production systems, promptly addressing incidents and resolving issues
Communicate with application development teams and stakeholders to discuss technical and functional aspects of problems and solutions
Use ITIL processes for Service Management, Knowledge Management, and Incident Management to manage support workflows and document solutions


Required Qualifications:

+4 years of proven experience as an L2/3 support engineer in a production environment
Proficiency in SQL (Pl/SQL), with a strong understanding of joins, stored procedures, and triggers
Solid experience with UNIX and Shell Scripting for monitoring and error handling
Ability to read and debug code in Java or any other object-oriented programming language
Experience with other object-oriented programming languages, beyond Java

Keywords: VirtualVocations, Norwalk , L3 Support Engineer SQL, IT / Software / Systems , Norwalk, California

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