Company: Morphius Corp
Posted on: January 12, 2022
We are looking for a full-time employee who will provide
customer support to the organization. This position implements
support as needed in order to ensure that an excellent standard of
service and a high level of customer satisfaction are maintained.
Full training is provided in learning a product line to inform,
assist and educate customers on how products work.
Responsibilities of a Customer Service Representative:
- Interact with customers daily to inform of client products and
- Perform a needs assessment of the customer and recommend
products and services or pass along consumer leads to the sales
department depending on level of expertise.
- Ensure and provide quality service to external customers.
- Answer all customer inquiries in a timely and professional
- Process orders with high level accuracy.
- Maintain a positive representation of the company and
associated brands at all times
Requirements of a Customer Service Representative:
- Must have great attention to detail.
- Must be a team player.
- Previous customer service and sales experience is a plus.
- Must have strong communication skills.
- Must be personable and comfortable interacting with customers
- Desire to participate in professional development and take on
- Self-motivated and comfortable working both independently and
as part of a team
- Customer service or customer relationship experience
- Health insurance reimbursement for all staff (upon
- Life insurance at no cost
- Agents have an established career path with collectively
bargained progressions and vesting of renewal commissions
- UNION BENEFITS - Our staff also belong to a union which
- Free college classes for all members
- Student Debt Reduction Program
- Scholarship access for members and their children
- Union provides life insurance (in addition to our company) for
- Roadside assistance for all members
- Identity Theft Protection for all members
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Keywords: Morphius Corp, Norwalk , Customer Service, Hospitality & Tourism , Norwalk, California
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