Departmental Administrative Assistant

Company: University of La Verne
Location: La Verne
Posted on: April 1, 2026

Job Description:

Job Description Summary The Administrative Assistant plays a vital role in supporting the Departments of Teaching & Learning, Leadership, Policy & Human Development & Counseling, Psychology & Human Development at LaFetra College of Education, by ensuring the smooth daily operation of academic programs, student services, and faculty activities. This position enhances the department’s ability to deliver high-quality leadership preparation by providing responsive student support, coordinating complex scheduling needs, assisting faculty with instructional and administrative tasks, and managing communication across programs and stakeholders. By supporting accreditation activities, records management, event coordination, and departmental initiatives, the Administrative Assistant strengthens the infrastructure necessary for efficient program delivery and positive student experiences. This role directly contributes to the department’s mission by enabling faculty and academic leaders to focus on teaching, scholarship, and community engagement while ensuring that students receive timely, professional, and person-centered support. Minimum Qualifications Bachelor’s degree. 3 years of experience with office/clerical support with the ability to handle high-volume phone calls. 3 years of experience providing exceptional customer services skills. 3 years of experience working with Microsoft Office (Word, Excel, PowerPoint, Outlook). 3 years of experience processing MOUs, contracts, reimbursement, purchase orders, and budget expenses. 3 years of administrative experience in a service-oriented environment, preferably in PK-12 and higher education including data entry, filing, scanning, etc. Knowledge of administrative and clerical procedures and systems such as word processing, managing files, and records. Designing forms. Ability to maintain confidentiality at all times for LFCE information, data, and records. Familiar with the PK-12 communities and partnerships. Time management and organizational skills; detail-oriented skills. Knowledge of principles and processes for providing support to students, faculty, and staff; ability to multi-task. Critical thinking skills, including using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Perform day-to-day administrative tasks such as communicating information and processing paperwork; ability to meet deadlines. Preferred Qualifications Exceptional customer service skills and strong communication skills; written/verbal. Knowledge and skill in using Banner to retrieve student records, process overrides, and look up class, faculty, and other database information. ’Knowledge and skills in using advanced Office Suite functions.

Keywords: University of La Verne, Norwalk , Departmental Administrative Assistant, Administration, Clerical , La Verne, California