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Loan Officer

Company: Long Beach Home Loan
Location: Norwalk
Posted on: September 6, 2020

Job Description:

Do you have a proven track record of creating lending solutions for your clients and a desire to assist buyers in obtaining the property of their dreams? If so, we'd love to talk with you about joining our team! We are a tight-knit group of lending professionals seeking an experienced and detail-oriented mortgage loan officer. If you are looking to take the next step in a highly lucrative career, please reach out to us today.

Responsibilities:

Work closely with industry related professionals to gather and prepare all necessary information to complete underwriting requirements
Review the loan process by monitoring loan status, term conformity, and regulatory guidelines
Interact with customers, realtors, processors, and underwriters to ensure a smooth transaction
Maintain and build relationships through networking and prospecting with bankers, realtors, builders, and your community to attract new business
Counsel borrowers to understand the pros and cons of different loan products to determine which is best for them
Production
--- Meet or exceed monthly and quarterly production goals/quotas set by the company
--- Provide borrower with specific instructions on completing the loan application either via online application or by scheduling a phone appointment to take the application over the phone
--- Prepare and deliver transaction-specific quotes to prospects via email and discuss them over the phone. Confirm receipt of quotes via email or phone conversation
--- Document and send all quotes to the borrower in writing via email or SMS. The criteria the quote is based on must be clearly visible when sending a quote to a borrower
--- Originator will be required to complete mandatory requirements of renewal of originator licenses (i.e. continued education, updating NMLS filing, promptly communicating and providing any information/documentation requested via NMLS or any regulatory agency).

CRM/LOS Management
--- Keep all assigned leads up to date in real-time in Customer Relationship Management (CRM) and Loan Origination Software (LOS) with specific information including status, transaction type (refinance/purchase), all relevant data entry fields, detailed relationship-building notes on all communications/interactions, updated contact activity, etc.
--- Review the loan application once completed and confirm the final quote with the borrower to move the application forward
--- Promptly respond to all communications directly from the borrower or from third parties (realtor, escrow, etc.)
--- Maintain communication with the borrower through completion of the loan application, transmittal of all requested financial documents, an initial review of application/documentation by the Loan Coordinator and the completion of the disclosure process
--- Originator acknowledges that information within Loan Origination Software (LOS) will be the primary data source for commissions/payroll, sales contests, call quotas, and metrics of performance

Communication to Borrowers and Engagement with Team
--- Educate prospects on Long Beach Home Loan's business model, the benefits of working with an independent mortgage broker (speed, service, affordability), company's track record for delivering a high-quality borrower experience - reinforced by online borrower reviews
--- Provide continuous and timely feedback to operations (Loan Coordinator, Loan Opener, Loan Analyst, and Processor) regarding any change in status to any pending applications or loans in process
--- Originator will be required to attend all sales meetings and all company training that relate to compliance policies and procedures

Qualifications:

Exceptional decision-making ability, superior written and verbal communication skills, and superb interpersonal and customer service skills required
Understanding of loan originator software such as Experian, LendingWise, or Calyx, and Office Suite highly preferred
3-5 years of real estate, mortgage origination, or lending experience required
Bachelor's degree in business, finance, banking, real estate, or a related field
Knowledge of FHA, VA, USDA, conventional, fixed/ adjustable loans, Bridge Loans, Non-Conforming Loans, FNMA and FHLMC, and Home Equity Lines of Credit
--- Excellent phone skills required
--- DRE license highly preferred

About Company:
Long Beach Home Loan is a full service residential mortgage brokerage, with a focus on direct-to-consumer business. We currently serve CA, with an expansion to 4+ other states underway. We work with the top lenders in the nation to provide 5-star service and value to our clients.

Keywords: Long Beach Home Loan, Norwalk , Loan Officer, Accounting, Auditing , Norwalk, California

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